A clear payment step
Guests can see the selected ticket and payment instructions as part of the event booking flow.
M-Pesa Event Ticketing in Kenya
Let guests book tickets with M-Pesa.
Turn your event link into a ticket booking flow. Guests choose their tickets and receive an M-Pesa prompt on their phone, while your team can review payment and ticket records in Wito.
- Phone payment prompts
- Payment status tracking
- QR tickets
How your team can use Wito
A booking from a guest’s phone
A guest chooses a ticket category and quantity, provides the requested contact details and submits the booking. When online payments are enabled, Wito initiates an M-Pesa prompt for the guest to complete on their phone.
Payment confirmation matters
Sending a prompt does not mean payment is complete. The booking flow waits for payment confirmation, and the team can review the recorded status when a guest needs assistance.
Prepare, share and welcome your guests.
- 1
Prepare paid tickets
Set ticket prices and quantities, confirm the payment setup and test the booking flow before launch.
- 2
Guests complete payment
Guests follow the M-Pesa prompt on their own phone. Their PIN is entered in M-Pesa, never shared with your event team.
- 3
Use the issued ticket
After successful payment processing, the guest can use the issued QR ticket for event entry. Staff review the ticket record if help is needed.
Tools for your event team.
Choose the workflow and support that fit your event.
Track pending and completed payments
Use recorded payment status when assisting guests instead of treating a payment prompt as a receipt.
Prepare for launch
Agree payment configuration, charges and settlement arrangements with Wito before selling tickets.
Questions before you start
Does every event have M-Pesa enabled automatically?
No. Online payment availability depends on the event and payment configuration. Confirm the setup before publishing payment instructions.
What if a guest does not complete the prompt?
The payment may remain pending or fail. The guest should follow the booking page’s status and contact the organizer if they are unsure before retrying.
Does the organizer need the guest’s M-Pesa PIN?
No. Guests enter their PIN only in the M-Pesa prompt on their own phone.
What are the payment fees and settlement times?
Ask Wito to confirm the applicable charges and settlement arrangements for your event. This page does not promise a fixed settlement time.
M-Pesa Event Ticketing in Kenya
Tell us about your event.
Share your event date, location and guest count so we can discuss the right setup and support.